Innovative Healthcare Foodservice Solutions

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Healthcare systems have harvested the advantages of consolidation and the savings generated when waste and redundancy are removed across their networks. The same lessons can be applied at a department level. When Food and Nutrition Services is managed episodically at individual hospitals, the advantages of being part of a system are left behind.  Improving foodservice delivery requires new solutions to common concerns. Implementing a system approach reduces waste, improves quality and maximizes value delivered to patients and caregivers. Collaboration with experienced industry leaders to objectively assess current operations identifies new approaches that both enhance the patient experience and reduce the overall cost.

• Clearly Define Current State
• Engage Stakeholders
• Apply System Vision and Strategic Framework
• Identify and Implement Innovative Solutions

Address Today's Concerns & Prepare for Tomorrow's Challenges

We share decades of experience in healthcare foodservice, strategic business planning, and operational analytics to identify the best solutions for your healthcare system.  Each project draws upon the best collaborators selected to customize solutions.

I have had the privilege of working with Joyce Hagen-Flint in a variety of capacities and on an array of projects over the past 40 years.  In positions of increasing scope and responsibility Joyce has honed and focused her expertise into a deep understanding of how healthcare organizations function.   Individual facility daily requirements often find their needs at odds with parent organizations and their longer termed vision.  Yet in both cases success is determined by people - and gaining personal commitment to an innovative approach is where Joyce particularly shines.  Accomplished in working with the spectrum of people in both for profit and not for profit settings - Joyce produces results by cutting through noise and building supportive teams.  If you seek a proven well connected catalyst for positive change I strongly recommend the services of the Hagen Flint Collaborative.

- Ken Wasco, Operator Success Catalyst, Gordon Food Service

"t’s a well-known fact that many hands make the work light. Collaboration builds synergy which, in turn, advances ideas much faster than what is possible by working alone. However, just building a successful team is not as difficult as it is to pull together great minds with separate agendas. Getting team members to understand the larger picture by seeing the benefits from proven, successful examples and coalescing around a singular mission is something Joyce Hagen-Flint excels in and has the track record to prove it. It has been my pleasure to be both a part of a past successful team and to be mentored by a true leader."

- Eric Wood, Clinical Nutrition Director, West Florida Division, HCA

I have spent the better part of the last 38 years in Foodservice and Joyce brings an uncanny brilliance that is coupled with integrity and a commitment to excellence.  These are very rare traits in both business and in life.  I have had the pleasure to know Joyce Hagen Flint for the better part of the last three years.  Success, always leaves clues!  If one were to have the opportunity to speak with the organizations Joyce has been affiliated with, the outcome would result in one having the need to let an experienced professional apply her wealth of experience to your organization.  The World has more than enough problem identifiers when in fact there is a tremendous need for solution providers like Joyce! 

- Owen Stern, Director of Business Development. National Food Group

Having been in the healthcare food service business for over 25 years, I’ve had the pleasure to work with many leaders. I know of no one with the breadth and depth of knowledge of Joyce Hagen-Flint.  We’ve had many wonderful discussions and debates over the years. I can categorically state after each encounter with her, Joyce continues to surprise me with new data or new ideas that can effect a positive change in processes. Her imagination is tireless.”

- Rock Patterson, Market Foodservice  Director, Adventhealth Orlando

I have had the privilege of working with Joyce Hagen-Flint in a variety of capacities and on an array of projects over the past 40 years.  In positions of increasing scope and responsibility Joyce has honed and focused her expertise into a deep understanding of how healthcare organizations function.   Individual facility daily requirements often find their needs at odds with parent organizations and their longer termed vision.  Yet in both cases success is determined by people - and gaining personal commitment to an innovative approach is where Joyce particularly shines.  Accomplished in working with the spectrum of people in both for profit and not for profit settings - Joyce produces results by cutting through noise and building supportive teams.  If you seek a proven well connected catalyst for positive change I strongly recommend the services of the Hagen Flint Collaborative.

- Ken Wasco

Operator Success Catalyst

Gordon Food Service

"t’s a well-known fact that many hands make the work light. Collaboration builds synergy which, in turn, advances ideas much faster than what is possible by working alone. However, just building a successful team is not as difficult as it is to pull together great minds with separate agendas. Getting team members to understand the larger picture by seeing the benefits from proven, successful examples and coalescing around a singular mission is something Joyce Hagen-Flint excels in and has the track record to prove it. It has been my pleasure to be both a part of a past successful team and to be mentored by a true leader."

- Eric Wood, Clinical Nutrition Director, West Florida Division, HCA

I have spent the better part of the last 38 years in Foodservice and Joyce brings an uncanny brilliance that is coupled with integrity and a commitment to excellence.  These are very rare traits in both business and in life.  I have had the pleasure to know Joyce Hagen Flint for the better part of the last three years.  Success, always leaves clues!  If one were to have the opportunity to speak with the organizations Joyce has been affiliated with, the outcome would result in one having the need to let an experienced professional apply her wealth of experience to your organization.  The World has more than enough problem identifiers when in fact there is a tremendous need for solution providers like Joyce! 

- Owen Stern, Director of Business Development. National Food Group

“Having been in the healthcare food service business for over 25 years, I’ve had the pleasure to work with many leaders. I know of no one with the breadth and depth of knowledge of Joyce Hagen-Flint.  We’ve had many wonderful discussions and debates over the years. I can categorically state after each encounter with her, Joyce continues to surprise me with new data or new ideas that can effect a positive change in processes. Her imagination is tireless.”

- Rock Patterson, Market Foodservice

Director, Adventhealth Orlando